How can we help your jewellery business today?
Get help with onboarding, product guidance, POS workflows, inventory setup, and general support questions.
Help Center
Browse our knowledge base for guides and tutorials.
Raise Request
Submit a ticket for technical issues or bug reports.
WhatsApp Support
Get fast answers from our team via direct WhatsApp.
Onboarding Help
Schedule a call to get your shop fully configured.
Quick help topics
Direct Support
Can't find what you're looking for? Reach out to our team directly. We are here to ensure your jewellery operations run smoothly without interruptions.
Email Support
hello@pepulux.comWhatsApp / Phone
+94 77 208 2227DiamondOar is powered by Pepulux. Dedicated DiamondOar support channels will be introduced in a future release.
What to expect
Business hours support
Our technical team is available during standard business hours (IST) to help you resolve operational issues.
Priority onboarding assistance
New customers on the Crown and Imperial plans receive dedicated onboarding assistance for inventory and branch setup.
Enterprise support escalation
Critical POS or database issues are immediately escalated to our engineering team for rapid resolution.
Need product guidance before getting started?
See DiamondOar in action. Book a personalized walkthrough to see how our platform handles live inventory, pawn records, and multi-branch control.